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This Privacy Notice was updated on 25/05/2018

What Personal Data do we collect?

We may collect the following information about you:

your name, age/date of birth, gender and other relevant demographic information; your contact details: telephone numbers (including mobile numbers) and email address; information about the device you use to browse our website including the IP address and device type;
your communication and marketing preferences;
your location;
your correspondence and communications with us; and
This list is not exhaustive and in specific instances, we may need to collect additional data for the purposes set out in this Notice.

Our website is not intended for children and we do not knowingly collect data relating to children.

How we use your Data:

General

Unify Digital use your personal data:

– to provide services to you;
– to make a tailored website available to you;
– to manage any account(s) you hold with us;
– to verify your identity;
for crime and fraud prevention, detection and related purposes;
with your agreement, to contact you about promotional offers, events and services which we think may interest you;
– to enable us to manage customer service interactions with you; and where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute). Marketing

Cookies:

Our website uses cookies to capture information. This includes information about browsing and behaviour by people who access our website, including pages viewed and customer behaviour on our website. Using cookies ensures that you, the user, get the very best experience when visiting our website.

Sharing Data with third Parties:

In order to make certain services available to you and to help us better understand your preferences, we have partnered with certain trusted third parties including marketing service providers. We may need to share your personal information with some of our service partners. We only allow our service providers to handle your personal information when they have confirmed that they apply appropriate data protection and security controls.

Other third parties

We may also share your data with:

our legal and other professional advisers, including our auditors;
governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so: –
to comply with our legal obligations and the administration of justice;
to exercise our legal rights (for example in court cases);
for the prevention, detection, investigation of crime or prosecution of offenders; and for the protection of our employees and customers.

Legal Basis for using data:

We are required to set out the legal basis for our processing of your personal data.

We collect and use customers’ personal data:

as necessary to perform our contract with you:
as necessary for the pursuit of our legitimate interests, including:
our services to our customers;
promoting, marketing and advertising our services;
sending promotional communications;
understanding our customers’ behaviour, activities, preferences, and needs;
improving existing services and developing new services;
preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies;
handling customer contacts, queries, complaints or disputes;
protecting our company, its employees and customers, by taking appropriate legal action against third parties who have committed criminal acts or are in breach of legal obligations to us;
handling any legal claims or regulatory enforcement actions taken against us;
and fulfilling our duties to our customers, colleagues, shareholders and other stakeholders;

or

as necessary for complying with our legal obligations including: where you exercise your rights under data protection laws for compliance with legal and regulatory requirements;
to establish or defend legal rights;

or

based on your consent for example in relation to sending direct marketing communications via email or text message.
You have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.

How we protect your data:

Our controls

Unify Digital is committed to keeping your personal data safe and secure.

Our security measures include: –

encryption of data;
regular cyber security assessments of all service providers who may handle your personal data;
regular planning to ensure we are ready to respond to cyber security attacks and data security incidents;
daily penetration testing of systems;
security controls which protect our IT systems infrastructure and our premises from external attack and unauthorised access;

What can you do to help protect your data:

If you are using a computing device in a public location, we recommend that you always log out and close the website browser when you complete an online session.

In addition, we recommend that you take the following security measures to enhance your online safety: –

keep your account passwords private because anyone who knows your password may access your account or be compromised if your account is accessed without authority.
when creating a password, use a complex combination of at least 8 characters and something that is not easily guessed by hackers such as your name, email address, or other personal data that can be easily obtained. Also, frequently change your password. You can do this in your account settings.
avoid using the same password for different online accounts.

We will not retain your data for longer than necessary for the purposes set out in this Notice. Different retention periods apply for different types of information, and our Data Retention Policy sets out the length of time we will usually retain personal data and where these default periods might be changed.

In summary, various laws, accounting and regulatory requirements applicable to us require us to retain certain records for specific amounts of time. In relation to your personal data, we will hold this only for so long as we require that personal data for legal or regulatory reasons or for legitimate organisational purposes. We will not keep your data for longer than is necessary for the purposes for which we collect them.

Your rights:

You have the following rights:

the right to be informed about our processing or your personal data which is the aim of this Notice;
the right to request access to personal data we hold about you at any time;
the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you;
the right to object to processing of your personal data and/ or to withdraw any consent you have given us and to opt out of any marketing communications that we may send you;
the right to prevent processing that is likely to cause damage or distress to you or anyone else;
the certain rights in relation to automated decision making including profiling;
the right to request that we erase your personal data in certain circumstances (the right to be forgotten) for example when the data are no longer necessary for the purpose for which we collected them;
the right to have your personal data provided to you by us in a structured, commonly used and machine-readable format and transmitted to another data controller. This is known as the right to data portability.
If you wish to exercise any of the above rights, you can always contact us either by email to admin@unifydigital.co.uk